Better data for better outcomes: the importance of process mapping and management in CRVS systems

Cobos Muñoz , D. and de Savigny, D. and Sorchik, R. and Bo, K. S. and Hart, J. and Kwa, V. and Ngomituje, X. and Richards, N. and Lopez, A. D.. (2020) Better data for better outcomes: the importance of process mapping and management in CRVS systems. BMC medicine, 18. p. 67.

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Despite attempts to apply standard methods proven to work in high-income nations, nearly all civil registration and vital statistics (CRVS) systems in low- and middle-income countries are failing to achieve adequate levels of registration completeness or produce the high-quality vital statistics needed to support better health outcomes and monitor progress towards the 2030 Sustainable Development Goals. This suggests that, rather than simple technical issues, these countries are facing additional or different systemic challenges, including duplication of roles and responsibilities, inefficient methods of data collection, and a reluctance to change.
Applying process management
Process management is a valuable tool that strengthens the production of vital statistics by providing a visualisation of data flow from start to finish. It helps identify gaps and bottlenecks in the process, allowing stakeholders to work collaboratively to find solutions and target interventions. As part of the Bloomberg Philanthropies Data for Health Initiative at the University of Melbourne, 16 countries were supported in mapping the varied processes required in registering a birth or death. Comparative analysis exposed several limitations in the design of CRVS systems that hinder their performance — from ‘passive’ systems, to overly complex and fragmented system design, through to poor collaboration and duplication of efforts.
The experiences from Myanmar, Papua New Guinea and Rwanda reported in this paper illustrate the benefits of process management to improve CRVS. While these three countries are at different stages of system development, each uniquely benefited. Process management is a useful tool for all CRVS systems, from the most rudimentary to the most developed. It can strengthen CRVS systems and improve the quality and completeness of vital statistics, resulting in more robust, reliable and timely vital statistics for health planning and better monitoring of the 2030 Sustainable Development Goal agenda.
Faculties and Departments:09 Associated Institutions > Swiss Tropical and Public Health Institute (Swiss TPH) > Former Units within Swiss TPH > Health Systems and Policies (de Savigny)
UniBasel Contributors:Cobos Muñoz, Daniel and de Savigny, Donald
Item Type:Article, refereed
Article Subtype:Further Journal Contribution
Publisher:BioMed Central
Note:Publication type according to Uni Basel Research Database: Journal item
edoc DOI:
Last Modified:11 Mar 2020 08:29
Deposited On:11 Mar 2020 08:29

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