Evaluators evaluating evaluators: Peer-Assessments and training opportunities in Switzerland

This study examined how evaluators assess opportunities and evaluations in their specific areas of expertise in Switzerland. Empirical data was collected from 15 exploratory interviews, 154 questionnaires, and 7 follow-up interviews. It was found that most evaluators have little formal training in evaluation; instead, they tend to rely on self-study, on-the-job training, and experience. Concurrently, most evaluators either do not know any evaluation training courses or do not know courses that are recommendable. The most recurrent complaint referring to training programs, as well as to evaluations currently executed in Switzerland, is the insufficient or inappropriate use of methodology. Other frequently mentioned shortcomings include the lack of cooperation either between evaluators themselves, or between evaluators and their clients. Various cost-effective measures are discussed that may alleviate some of these reproaches.