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Items where Author is "Wenzl, Johann"

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Gantenbein, Pascal and Wenzl, Johann. (2011) Dienstleistungsproduktivität im Rahmen der aktiven Unternehmensbeteiligung : Wertbeitrag, Transparenz und Performancemessung. In: Dienstleistungsproduktivität, Bd. 1 : Management, Prozessgestaltung, Kundenperspektive. Wiesbaden, pp. 151-178.

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