Towards metrics of meaningfulness for tech practitioners
Date Issued
2019-01-01
Author(s)
Carpenter, Vanessa Julia
DOI
10.1145/3290607.3299060
Abstract
HCI and the tech industry are increasingly interested in designing products that afford meaningful user experiences. Yet while several metrics of meaningfulness have been suggested, their utility and relevance for industry is unclear. We conducted workshops with 9 welfare technology companies and presented them with different metrics from existing literature in HCI, psychology, and industry, to evaluate their product and consider how relevant designing for meaningfulness is for them in their practice. We point to four metrics which companies considered particularly relevant, and suggest that further defining metrics of meaningfulness in HCI would be beneficial to both academia and industry.