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The home care work environment's relationships with work engagement and burnout: A cross-sectional multi-centre study in Switzerland

Möckli, Nathalie and Denhaerynck, Kris and De Geest, Sabina and Leppla, Lynn and Beckmann, Sonja and Hediger, Hannele and Zúñiga, Franziska. (2020) The home care work environment's relationships with work engagement and burnout: A cross-sectional multi-centre study in Switzerland. Health and social care in the community, 28 (6). pp. 1989-2003.

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Official URL: https://edoc.unibas.ch/76596/

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Abstract

This study aimed to investigate the levels of burnout and work engagement among home care workers in Switzerland and to test their association with job demands and job resources. We conducted a multi-centre, cross-sectional survey in the German-speaking part of Switzerland with a convenience sample of seven home care agencies. Data were collected between September 2017 and January 2018. We assessed burnout with the Maslach Burnout Inventory (MBI) and work engagement with the Utrecht Work Engagement Scale (UWES) as well as job demands (overtime, work-family conflicts, experienced aggression and work stressors) and job resources (predictability, staffing, teamwork, leadership, collaboration, social support, sense of community, feedback). To investigate the levels of burnout and work engagement, we applied descriptive statistics. Based on Bakker and colleagues' Job Demands-Resources model, we used a path analysis to test the associations of job demands and job resources with burnout and work engagement. We analysed data from 448 home care workers (response rate 61.8%, mean age 44 years (SD 13.2), 96% female). The frequency of burnout in our sample was low, while that of work engagement was high. Job demands correlated positively with emotional exhaustion (β = .54, p < .001) and negatively with work engagement (β = -.25, p < .001). Job resources correlated negatively with emotional exhaustion (β = -.28, p < .001) and positively with work engagement (β = .41, p < .001). Work-family conflicts and work stressors correlated strongest with emotional exhaustion, whereas social support and feedback were found to correlate strongest with work engagement. Improvements to the home care work environment might enhance work engagement and reduce burnout. Corrective interventions could focus on reducing specific aspects of job demands, such as work-family conflicts and work stressors, as well as on increasing aspects of job resources, especially social support and feedback.
Faculties and Departments:03 Faculty of Medicine > Departement Public Health > Institut für Pflegewissenschaft
UniBasel Contributors:Möckli, Nathalie and Denhaerynck, Kris and De Geest, Sabina M. and Leppla, Lynn and Beckmann, Sonja and Zuniga, Franziska
Item Type:Article, refereed
Article Subtype:Research Article
Publisher:Wiley
ISSN:0966-0410
e-ISSN:1365-2524
Note:Publication type according to Uni Basel Research Database: Journal article
Language:English
Language:English
Identification Number:
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Last Modified:08 Feb 2021 09:17
Deposited On:03 Feb 2021 08:57

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