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The App as a Boss? Control and Autonomy in Application-Based Management

Ivanova, Mirela and Bronowicka, Joanna and Kocher, Eva and Degner, Anne. (2018) The App as a Boss? Control and Autonomy in Application-Based Management. Arbeit | Grenze | Fluss - Work in Progress interdisziplinärer Arbeitsforschung, 2. pp. 1-27.

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Official URL: https://edoc.unibas.ch/72045/

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Abstract

The rise of digital platforms requires a deeper understanding of the structural role of algorithmic management in work environments. In this interdisciplinary study, we examine how digital platforms, which offer food delivery service, use a mobile application for management of their workforce. Drawing on interviews with self-employed riders at Deliveroo and employed riders at Foodora, we compare how the App affects the interplay between autonomy and control of riders, and how the app-based management relates to different contractual models.
Faculties and Departments:04 Faculty of Humanities and Social Sciences
04 Faculty of Humanities and Social Sciences > Departement Gesellschaftswissenschaften > Fachbereich Soziologie > Sozialstrukturanalyse (Nachtwey)
UniBasel Contributors:Ivanova, Mirela
Item Type:Article
Article Subtype:Research Article
Publisher:Europa-Universität Viadrina Frankfurt
ISSN:2512-6199
Note:Publication type according to Uni Basel Research Database: Journal article
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Last Modified:16 Oct 2019 12:40
Deposited On:16 Oct 2019 12:40

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