When Silence is Not Golden: Why Acknowledgement Matters Even When Being Excluded

Rudert, S. C. and Hales, A. H. and Greifeneder, R. and Williams, K. D.. (2017) When Silence is Not Golden: Why Acknowledgement Matters Even When Being Excluded. Personality and Social Psychology Bulletin, 43 (5). pp. 678-692.

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Official URL: http://edoc.unibas.ch/54799/

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Following ostracism, individuals are highly sensitive to social cues. Here we investigate whether and when minimal acknowledgment can improve need satisfaction following an ostracism experience. In four studies, participants were either ostracized during Cyberball (Studies 1 and 2) or through a novel apartment-application paradigm (Studies 3 and 4). To signal acknowledgement following ostracism, participants were either thrown a ball a few times at the end of the Cyberball game, or received a message that was either friendly, neutral, or hostile in the apartment-application paradigm. Both forms of acknowledgment increased need satisfaction, even when the acknowledgment was hostile (Study 4), emphasizing the beneficial effect of any kind of acknowledgment following ostracism. Reinclusion buffered threat immediately, whereas acknowledgment without reinclusion primarily aided recovery. Our results suggest that minimal acknowledgment such as a few ball throws or even an unfriendly message can reduce the sting of ostracism.
Faculties and Departments:07 Faculty of Psychology > Departement Psychologie > Society & Choice > Sozialpsychologie (Greifeneder)
UniBasel Contributors:Greifeneder, Rainer and Rudert, Selma Carolin
Item Type:Article, refereed
Article Subtype:Research Article
Publisher:SAGE Publications
Note:Publication type according to Uni Basel Research Database: Journal article
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edoc DOI:
Last Modified:30 Nov 2017 09:31
Deposited On:30 Nov 2017 09:31

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