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Crucial issues in think aloud techniques for cross cultural studies

Perri, Seneca and Shao, Amani and Swai, Ndeniria and Mitchell, Marc and Staggers, Nancy. (2014) Crucial issues in think aloud techniques for cross cultural studies. Studies in health technology and informatics, Vol. 205. pp. 863-867.

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Official URL: http://edoc.unibas.ch/dok/A6319115

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Abstract

Implementing user-centered design (UCD) principles and conducting usability testing is especially critical in projects where developers do not originate from the deployed environment. However, traditional usability testing techniques in cross-cultural settings can be problematic and may produce unexpected results. Measures should be taken to identify and mitigate any cultural factors that may influence UCD testing and deployment . In this paper, we focus on the think-aloud method. We use a current mHealth development and research project in Tanzania as a case study to highlight issues in UCD in cross-cultural settings. We offer recommendations for UCD methods and cultural considerations for low to middle income countries.
Faculties and Departments:09 Associated Institutions > Swiss Tropical and Public Health Institute (Swiss TPH)
09 Associated Institutions > Swiss Tropical and Public Health Institute (Swiss TPH) > Department of Epidemiology and Public Health (EPH) > Health Interventions > Malaria Interventions (Lengeler)
UniBasel Contributors:Shao, Amani Flexon
Item Type:Article, refereed
Article Subtype:Research Article
Bibsysno:Link to catalogue
Publisher:IOS Press
Note:Publication type according to Uni Basel Research Database: Journal article
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Last Modified:09 Jan 2015 09:24
Deposited On:09 Jan 2015 09:24

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